My own way of thinking is that when we are meeting with angry or stubborn people, we should bring even greater understanding to bear. The more closed-minded or hardheaded someone seems, the more reason there is for us to be open-minded and gentle when interacting with them. We can recognize how difficult and painful it is to live with anger or narrow views, and this allows us to feel compassion for them.
– 17th Karmapa
from the book “The Heart Is Noble: Changing the World from the Inside Out”